TTAShop UK return and refund policy

Return and Refund Policy

At TTAShop we are happy to accept returns under the following condition:

Any goods that you wish to return must be sent back within 14 calendar days starting from the date the order has been received. In order to be eligible for a full refund, the return goods must be sealed with its original label undamaged and unopened. 

 

Please follow the below steps in case you want to process a refund:

Send us an email to contact@thetongkatalishop.com and mention your name, order number and the reason why you wish to return your goods.

We will then email you instructions how to proceed.

 

Once we have received and checked your return items, we will issue a full refund within 24 hours.

You will receive an email confirmation once the refund has been completed.